Returns & Exchanges

At Hidesign, we take pride in the craftsmanship of our handcrafted leather goods and offer a seamless 15-day return policy for unused items in their original packaging. We are committed to ensuring you are completely satisfied with the quality and design of your purchase.

Return Process

• 1.
  Initiate Request

  Log into your account and navigate to the 'Order History' section to select the item you wish to return and submit your request.

• 2.
  Quality Inspection

  Ensure the product is in its original condition with all tags, dust bags, and authenticity cards intact before the courier arrival.

• 3.
  Schedule Pickup

  Our logistics partner will arrange a complimentary pickup from your delivery address within 48 hours of your request approval.

• 4.
  Refund Processing

  Once the item reaches our workshop and passes quality control, your refund will be credited to your original payment method within 7-10 business days.